Pro-Flex™ Flexible Molding

Warranty and Return Policy

General Return Policy

SincePro-Flex Flexible Moldingsare custom made to suit individual specifications and profiles, they are not returnable except when an error has been made by Crown-Molding.com in the interpretation of the order, or due to unforeseen product quality issues.

Limited Warranty:

Polyurethane and Flexible Moldings:Profile Mouldings (Crown-Molding.com) warrants its products against defects in materials and workmanship for a period of five years from the date of purchase. The purchaser and installer must have inspected each and every part prior to installation. Any defects that could have been discovered by appropriate pre-installation inspection are not covered after installation has occurred. This Limited warranty only covers materials that have been handled and installed utilizing recognized standards within the industry as they would apply and including but not limiting any additional instructions contained within this publication. Profile Mouldings maintains the right to first have any parts covered by warranty inspected while determining in it’s own discretion whether or not the parts are defective. Profile Mouldings will repair or replace parts determined by them as defective if returned freight prepaid to Profile Moldings at their manufacturing facility in Surrey British. Alternative arrangement may be made at the discretion of Profile Moldings for US customers. Profile Mouldings will not be liable for incidental or consequential damages such as, but not limited to, labor, finishing, parts damaged by freight carriers, freight charges, installation, lost profits, lost sales or the like. It is the purchasers’ responsibility to ensure that products conform to local building codes.