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We Ship to Canada
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No Additional Charges
No Border Hassles
No Customs Charges
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Return Policies:

RETURNING YOUR ORDER:
All columns, capitals, and bases are made to order and are not returnable. Those products that are returnable may be returned within 15 days of the ship date. Upon receipt and satisfactory inspection of your products, you will be refunded for the cost of the product less a standard 20% restocking fee.For any products where custom work was requested for alterations prior to shipping (example: split columns or split capitals and bases) there are are no returns permitted.

All returns require a return authorization number which may be obtained by emailing
sales@crown-molding.com . Please contact us for this number before shipping any merchandise back. All Returns should be carefully packed and insured and must be freight prepaid. COD returns will not be accepted, and any shipping charges related to returns or incurred by Crown-Molding.com in the original order are non-refundable.

Unless otherwise Specified, returned merchandise must be in original, unmodified, saleable condition.

It is the responsibility of the purchaser to inspect all packages being received. Damaged packages should be refused for delivery so that crown-molding.com may then make suitable arrangements for their return and replacement.

Once an order is placed we are charged a fee by our merchant servicing company so if an order is placed but not yet processed and is cancelled shortly thereafter, we will charge the customer a 3.5% cancellation fee to offset those fees that we incur to our merchant servicing company.

FEEDBACK
We would love to get some feedback:
Once you have received your product, let us know how your experience in dealing with us turned out.
You can email any comments along with any photographs of your project to sales@crown-molding.com

Disclaimers: Please note that delivery times are estimates only and are not guaranteed, due to circumstances out or our control. Please bear this in mind when arranging appointments for decorators, installers or carpenters.

Short Shipments: In the unlikely event that an item is missing from an order when it arrives; upon notification from the customer, we will do our best to ship out any missing pieces immediately by the same method chosen for the original shipment.